Shipping policy
Shipping Policy
βThank you for shopping with Happy Tails! Here is everything you need to know about our shipping procedures and delivery times.
βShipping Timelines
βOrder Processing Time: Orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
βStandard Shipping Time: Once processed, estimated delivery takes 7 to 12 business days.
βOrder Tracking
βAs soon as your order ships, you will receive a shipping confirmation email containing a tracking number.
βPlease allow 24 to 48 hours for tracking details to update on the courier's system.
βShipping Rates & Address Changes
βShipping Fees: Calculated and displayed at checkout.
βAddress Updates: If you need to change your shipping address, please contact us immediately at Happytailsstore22@gmail.com. Changes can only be made before the order has been dispatched.
βDamaged or Missing Packages
βIf your package arrives damaged or is delayed beyond the standard estimated time, please contact our support team with your order number so we can assist you promptly.